This week on digital conversation Billy Bateman analyzes the State of Marketing Research Report by Salesforce. He focuses on customer experience, making customer engagement a priority and taking time to look at the data.
Host: Billy Bateman- Billy Bateman is the Co-Founder and VP of Operations for ChatFunnels, a digital conversation analytics, and optimization solutions provider. He has a background in digital marketing, business operations, and entrepreneurship.
Billy grew up in Idaho and graduated from Brigham Young University and has a Masters of Business Administration from Boise State University. While at BSU, he completed Boise State’s Venture College Entrepreneurship Program and became a mentor and entrepreneurial lead on a technology commercialization project. He is an avid outdoorsman and enjoys fishing and hunting.
4 key findings from SalesForce State of Marketing research:
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